Financial documents

How can I obtain financial documents for the goods purchased?

For individuals and legal entities the original financial documents are sent together with the goods to the address specified in the order form.

To successfully obtain the financial documents by mail, please ensure the correctness of the data provided by you in the order form and promptly notify our services of changing your mailing address.

The package of financial documents sent to the Buyer together with the goods includes the following documents: invoice, shipping list, services completion certificate (if any), and VAT invoice.

You can also order the delivery of VAT invoices by e-mail. To do this, make a request by e-mail.

How can I order duplicate copies of lost financial documents? Reissuing and resending the financial documents

For reissuing and / or resending of the financial documents, please contact us by phone: +7 (495) 642-55-66 or send a request to e-mail